Returns & Refunds Policy

We want ATHLYTES to work for you. If it doesn't, tell us and we'll put it right.

Can I return my order?

Yes — unopened boxes, within 14 days of delivery. The box needs to be sealed, unused, and in its original packaging.

What about opened boxes?

Once a box is open we can't take it back. Hygiene rules for consumables, and we'd never resell something that's been opened.

How do I start a return?

Email info@athlytes.com within 14 days of your order arriving and we'll send you instructions. Return postage is on you unless the order was damaged, faulty, or wrong.

It arrived damaged or faulty

Really sorry. Email info@athlytes.com with your order number and a photo and we'll be quick to sort it.

Can I have store credit instead?

Yes. Just say so when you get in touch.

How do I cancel a subscription?

From your account, any time. No notice, no fee. Cancel before your next order is processed and you won't be charged for it.

When will I see the money?

Within 14 days of your return reaching us, back to the card you paid with. Usually 3–5 working days after that to land.